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After 7 days it will be solely company decision to fulfill your request or not.
Mardaz Fashion holds the authority to reject any exchange claim if not met with company policy as mentioned in above paragraph. For exchange please email us at info@mardaz.com or call us at +92 316 0007190.
Refund or return will only occur if :
You can cancel your order before delivery is processed. After you receive the tracking number it will be not possible to cancel the order. Refunds/Cancellation will be made onto the original mode of payment and will be processed within 3-7 working days depending on the mode of payment that the customer used.
In case of COD once a refund is confirmed we will initiate it either by issuing a voucher.
The customer will be responsible for paying the shipping cost of returning item. Please note that your shipping cost is non-refundable.
Please note that the clearance & sale items will not be refunded. Clearance items will not be exchanged for another size or product.
Please note that cash refund will not be issued on the items on sale and clearance. On sale and clearance items, a voucher for the same value will be issued that you can use on any other item.
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Extreme Colour difference
The sent article has a lot of colour difference, in picture and title it is shown beige but they've sent me a cream color dress which was a disappointment