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In case the product delivered does not match the size ordered, you are required to share the details with us at info@mardaz.com or WhatsApp us at +92 316 0007190. within 7 days from the delivery date..

Product images may slightly vary from the actual product due to photographic lighting sources or may differ based on your screen resolution and other settings. Therefore, products cannot be exchanged for this reason. Exchange request will only be catered if a product is defected or a wrong product has been delivered..

Products purchased on Sale cannot be returned, exchanged or refunded (neither online nor in-stores).

Items bought on full price that are now on sale will be exchanged at the discounted price. In case of prepaid orders, refund for the defected product will be processed after the product has been returned to Mardaz Fashion. Refund may take up to 15 working days to reflect in your account from the time we have received the product. After 7 days it will be solely company decision to fulfill your request or not.